Reference

mental4d Privacy Policy For Your Account

The mental4d Privacy Policy explains what account, device and payment details we collect when you open access to our Indonesia service.

Clear data purposesWallet record controlsAccount access requestsIndonesia policy terms
mental4d mental4d Privacy Policy For Your Account
CONTACT PATHS

Get Policy Help Before Changing Details

A clear contact path helps you understand the Privacy Policy before you request an account change.

Privacy questions Ask which account, device or cookie details relate to your request.
Wallet record checks If a DANA, OVO, GoPay or QRIS reference appears incorrectly, share its date and…
Access requests Request a copy, correction or eligible deletion through our account support path.
DATA CONTROL

What mental4d Keeps And Why

We separate account identity, security events and cashier references so each category has a clear operational purpose.

Account details

We may retain your name, contact route and phone verification result to create and protect the account. These details help us distinguish your request from another account using a similar device.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can show a method, amount status and time. We use them to reconcile requests, not to collect your wallet password.

Device signals

Browser type, operating system, approximate session details and login events may support fraud checks. On mobile, these signals help us recognise a returning session without storing the contents of your device.

Cookies

Cookies can keep a signed-in session, remember a language choice and connect a security check to the correct browser. You can manage browser cookies, although removing them may interrupt account access.

Retention approach

We keep records only while they serve account, security, dispute or legal purposes described in the Privacy Policy. When a retention reason ends, records are deleted, anonymised or restricted where appropriate.

Your policy request

You can ask for access, correction or an eligible deletion by contacting support with your account route and request details. We may verify ownership before releasing or changing personal data.

Privacy Policy Answers For mental4d

These Privacy Policy answers address the account and payment questions you may search before opening access from Indonesia. We keep each response tied to a practical step, from phone verification and cookie settings to a request about DANA, OVO, GoPay or QRIS records. If your situation is not covered, use the policy contact path and describe the exact record involved.

It covers account details, phone verification, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use the verification result to connect the correct person with an account, protect login access and investigate account requests. We do not need your wallet password or security code for this step.

Yes. The Privacy Policy explains how QRIS receipts and DANA, OVO or GoPay status references may be recorded to match a cashier request, resolve an error and protect your account.

Contact our account support path and state that you want a data copy. Include your registered email or phone route, the relevant date and enough detail for us to verify account ownership.

Yes. Send the incorrect field, the corrected value and your account contact route. We may request an ownership check before changing phone, contact or payment-related details linked to your account.

Cookies can preserve login state, language choice and security checks. You can change cookie settings in your browser, but removing necessary cookies may sign you out or interrupt verification.

The policy is written for the mental4d account flow used in Indonesia, but access and eligibility depend on local law. Check the rules applying to you before submitting account details.